Guestline – intuitive and quickly adaptable
In hotel management digitization and easy-to-use process-optimizing functions are the most important things. Guestline's cloud-based hotel software offers a complete package that can be individually adapted to your needs. And supports you in improving your guest service and processes.
With Guestline technology you can automate routine tasks, increase direct bookings, plan events optimally or reduce waiting times with the digital registration form. More than 30 interfaces connect the system with common and well-known third-party providers. And thus fulfill even more needs of your guests.
Benefit from a future-oriented technology. The system has been in the cloud since 2003. You therefore need neither specific hardware nor a server. Thanks to the cloud, your data is maintenance-free and can be accessed securely from anywhere. Get access to the system from anywhere and use the device of your choice. Weekly automatic updates offer constantly optimized technology and are imported during operation. No downtimes are required.
The Technology was developed with ease of use in mind: its intuitive user interface is easy to use by any hotel staff. It covers the entire spectrum of digitally optimized hotel management. Each individual solution can be used independently and seamlessly integrated. You decide which modules are right for you.
Master all complex hotel management processes with Guestline's cloud-based PMS. Personalize your guests' experience by merging tons of data in the guest profile, sending SMS guest notifications or offering upsell offers. The system automatically updates and optimizes prices and availability. Processes and recurring tasks are simplified, scaled and automated. This increases your profit and gives you more time for your guests. Digital processes such as contactless check-in/out and digital registration forms or the tokenization of credit card data are a matter of course.
- POP-UP of notes on a person when making a new reservation - taking individual wishes/needs into account
- e-mail confirmations directly from the system with branding in HTML format
- traceability of all steps of a shift - faster troubleshooting
- interfaces to OTAs / GDS / third party providers, integrable Guestline solutions
Guestline conference and banquet management
If you choose the Guestline PMS, you will receive a compact individual conference and banquet module included. Planning regularly larger events, the extended C&B is recommended. This facilitates the planning, organization and implementation of events - a system that thinks for itself. Maximize sales and save time. The module helps on always having an overview of which events are pending, which rooms are linked to them and which tasks need to be completed. Plan events down to the smallest detail. Therefor items can be booked in the event diary every 5 minutes.
- sending to-dos to people or departments in PMS and C&B
- link rooms to events - book items directly to the room
- creation of reports for sales analysis
- creation of templates and checklists
Guestline channel manager and direct booking engine
Fully booked rooms at best prices? That is the goal of the Guestline Channel Manager, which is seamlessly integrated into the PMS. It supports you in optimizing sales opportunities with ease and in reaching new target groups. Data is exchanged in real time and automatically between the PMS and the OTAs, the GDS and the CRS. Thus manual errors are prevented - which saves you an enormous amount of time. Via certified key channels availabilities, prices, restrictions and reservations are adjusted and automated.
- automatic distribution of availabilities to important OTAs and the GDS
- rate management using fixed rules
- automatic redistribution of canceled stocks
- performance monitoring, e.g. average room price or booking speed
Your guests are becoming more and more digital - around the clock. Convince and bind them with an inviting website. And save on commissions by increasing direct bookings. The Guestline booking engine is easy-to-integrate and supports you and your guests when booking directly on your website.
- automation of tariffs and availability in real time
- fast & intuitive booking process on any device/browser
- personalized booking through suitable additional services depending on the tariff plan
- automated branded reservation & cancellation confirmations
GuestStay & GuestPay – travel safely and relaxed
GuestStay offers safety and comfort. Thanks to the digital and legally compliant registration form, your guests can conveniently register from home. This reduces the queues at the reception. Thus ensure more safety and relaxation for your guests.
- fast & intuitive registration process
- customer retention by providing information prior to arrival
- collection of important guest information before check-in, e.g. arrival time
- registration independent of the booking source
- avoid long queues
No matter how your guests book and pay - with GuestPay you have a contact who acts as a payment processor and acquirer. Thanks to tokenization, payment processes are becoming more secure, more flexible and, above all, more cost-effective. And are still fully automated and integrated into your operational systems. By entering the credit card data into the Guestline PMS, an account check or authorization of the payment method is carried out.
- pre-negotiated competitive rates
- several payment methods
- faster payment processing & clear view of transactions
- refunds, cancellations & other transactions directly in Guestline PMS
- fully integrated 2-way interface with Guestline Rezlynx PMS
We advise you!
What requirements does your hotel have for a hotel management system?
We create an individually and modularly complete package for you and are your contact in all aspects. Feel free to contact us.
- Channel Manager
- Booking engine
- Conference and banquet management
- Online check in GuestStay
✓ KassenSichV compliant
✓ GoBD compliant
✓ GDPR compliant
✓ PCI Compliant
- Data Exchange for further Use in Salesforce, Power BI & Tableau
- Booking Engine
- Financial Exports
- Payment Systems
- Online Check-in/Check-out
- Revenue Management Software
- Best Western Central Reservations System
- Global Distribution Systems
- Customer Relationship Management
- Customer Loyalty
- Telephone Systems
- Locking Systems
- Internet & TV
- Guest Feedback and Reputation Management
- Digital Registration Form
- Digital Marketing
- Channel Manager Gateway
- POS Software
Together with EFSTA and Fiskaly, two leading providers of cloud fiscalization solutions, Guestline has put together a KassenSichV-compliant solution for you. This is easy to implement and easy to use.
- logs of all transactions
- invoice preview/print/email to guests
- integration of a technical safety device (TSE)
- digital signature of all invoices
- GODB and DSFinkV-K exports and system logs