Just need some support? Then the express check-in is something for you. While your guests carry out their own check-in on the iPad at the reception, you take care of handing over the keys as usual.

Or you enable your customers to have a completely digital guest trip, including generating the key themselves. No matter what you choose - your guest can choose between the web, app and iPad channels as well as the stylish self-service terminal. And can switch between the different devices at any time or contact the reception.

Offer your guests complete digital independence. The hotelbird app includes the digital registration form, the mobile room key and payment. Your guests can check in and out 100% contactless. This not only makes your guests more independent, but also yourself.

The hotelbird terminal - consisting of an iPad and encoder - completes your digital reception. With it, your guests have another opportunity to check in and out completely independently and intuitively directly at the hotel, to create their key and to pay. The terminal is linked to your PMS and locking system provider and is an ideal addition to the hotelbird web and app. Place the terminal elegantly on the Windfall stand, build it into your interior or benefit from the new and elegant hotelbird self-service terminal.

Optimize your hotel processes inexpensively and easily with the self-service terminal. Because this bundles 5 services in one device - check-in, digital registration form, key card issue, payment and check-out. It combines all components such as iPad, encoder and key card holder in a stylish and handy housing. It not only relieves your employees 24 hours a day, but also reduces your costs.

The basic functions of a CRM solution are collecting, analysing, networking as well as targeted utilisation of customer data. With Fidelio Suite8 CRM you will get department-overlapping and comprehensive information about your guests. When your guest telephones you, you greet him immediately with his name. You can see that he reserved a conference room or that his tickets for a special event is ready and waiting for him. All up-to-date information is immediately available.