Select from many convincing modules

You decide on the future of Hotel Management when you select Suite8. It combines Front Office, Customer Relationship and Catering Management. You will ensure lean, efficient administration of all processes that determine your profit.

Open up new income sources with new sales channels online or in real-time. By way of complete integration, Suite8 automates processes, optimises occupancy and increases sales figures.

CRM – Suite8 Customer Management

The basic functions of a CRM solution are collecting, analysing, networking as well as targeted utilisation of customer data. With Fidelio Suite8 CRM you will get department-overlapping and comprehensive information about your guests. When your guest telephones you, you greet him immediately with his name. You can see that he reserved a conference room or that his tickets for a special event is ready and waiting for him. All up-to-date information is immediately available. Use the customer data with Suite8 and offer an even better guest service. Find out what you should consider when creating profiles and linking information.

  • Integrate Outlook correspondence in Suite8
  • Use Mailing Wizard for creating newsletters
  • Manage duplicate files via intelligent duplicate console

PMS – Suite8 Hotel Management

Suite8 sets the standard for individual hotels in Hotel Management solutions. Supported by the completely integrated Suite8, you can optimise processes, minimise fault sources, increase turnover, improve utilisation and significantly increase your guests’ satisfaction – all decisive for the success of your company. With its modular structure, the Suite8 hotel software accompanies you and your guests throughout the entire customer journey.

  • Price management incl. daily updated rate structure depending on the utilization
  • Quota administration incl. online bookability
  • Integration of POS8 in Suite8
  • Paperless handling of correspondence and invoicing

CCM – Suite8 Conference and Banqueting Administration

Whether wedding reception or company conference: The Banqueting Department is an important profit centre. The CCM module for conference and banqueting administration ensures the integration of all activities and facilitates a complete overview of the respective current status.

  • Online bookability of events
  • Automatic sales accounting of complex conference packages
  • Book and manage sales forecast
  • Automatic of appointments and tasks

Current version 8.14.7.0

Display automatically upsell options during check-in? Anonymize sensitive guest data? Divide beds into different categories and assign guests certain bed types during the reservation? Update to the latest version of Suite8!

  • Guest Anonymization
  • Bed Management – Assign guests certain bed types during reservation
  • EFT Tokenization Handling – Anonymization of customer credit card numbers
  • Hotel Mobile – Mobile availability of central hotel management functions
  • Lost & Found – Display of lost property in the card structure
  • Feature List – Blocks and accounts receivable management without additional licenses
  • Charge It – Booking and payment of services by guest in the room

KassenSichV 2020

Ophelia supports you: We have developed a solution that includes both the required TSE and the EFSTA service.

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