Finally: My support for Suite8 and Pos8
Fast, reliable and straightforward - this is our support for the Oracle products Suite8 and Pos8. From now on, we support
you in your daily work: clarify handling questions, rectify errors, check reports and records, adjust templates.
Quick solutions for everyday problems
Do you know this: Reservation confirmations are not sent, online availability are incorrect, differences in the daily closing? All this will no longer be a problem for you in the future - since from now on our Suite8 and Pos8 support team assists you.
As Germany's largest Oracle Partner for the hotel industry (resulting from a long-standing partnership with Micros-Fidelio), we are familiar with the industry and know that speed and flexibility are important.
- Employee training
- Telephone support
- Remote dial-in via VPN and TeamViewer
- Report customizations
Find out more about our Suite8 support: The AHGZ reported on our Suite8 service in an article from August 2018.
Ophelia ticket system
Create your own ticket quickly and easily with our ticket system on our help desk. You can see the processing status at any time, add notes later, store documents or reopen closed tickets. Our support staff will create your personal user data.
Current Suite8 Webinars
Do you want to know more about the Oracle Suite8? Simply visit our regular Oracle Suite8 online seminars and learn all the tricks you need to get the most out of your Oracle solution.
Current Suite8 version
- Lost & Found – Display of lost property in the card structure
- Pos8 Widescreen Display
- Hotel Mobile – Mobile availability of central hotel management functions
- Guest Anonymization
- Invoice as PDF during check-out
- Feature List – Blocks and accounts receivable management without additional licenses
- EFT Tokenization Handling – Anonymization of customer credit card numbers
- Bed Management
- Charge It – Booking and payment of services by guest in the room
We will gladly inform you about requirements and conditions for updating your Suite8 version.